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Refund Policy

At LIVEIPTVSERVICE, customer satisfaction is our priority. We strive to provide a reliable, high-quality IPTV experience. Please read our refund policy carefully before purchasing a subscription.

1. 7-Day Money-Back Guarantee

We proudly offer a 7-Day Money-Back Guarantee for eligible purchases. If you experience persistent technical issues that our support team is unable to resolve within the first 7 days after your subscription is activated, you may request a full refund.

2. Eligibility for a Refund

You may be eligible for a refund if:

  • Your request is submitted within 7 days of your subscription activation.
  • You have contacted our support team and allowed us a reasonable opportunity to troubleshoot the issue.
  • The issue is confirmed to be caused by our service and cannot be resolved.

3. Non-Refundable Situations

Refunds will not be issued for:

  • Requests made after the 7-day guarantee period has expired.
  • Incorrect orders or subscriptions purchased by mistake.
  • Dissatisfaction caused by an unstable internet connection, unsupported devices, or third-party applications.
  • Service interruptions caused by your Internet Service Provider (ISP), local network issues, or circumstances beyond our control.
  • Violations of our Terms and Conditions.

4. How to Request a Refund

To request a refund, please contact our customer support within the 7-day guarantee period. Include your order number, the email address used for the purchase, and a detailed description of the issue. Our team will review your request and respond as quickly as possible.

5. Refund Processing

Once your refund request is approved, the refund will be processed using the original payment method whenever possible. Depending on your payment provider or financial institution, it may take 5–10 business days for the funds to appear in your account.

6. Technical Support First

Our support team is committed to resolving any issues before processing a refund. In most cases, streaming problems can be fixed quickly through troubleshooting, device configuration, or account adjustments.

7. Changes to This Policy

LIVEIPTVSERVICE reserves the right to modify this Refund Policy at any time. Any updates will be published on this page and will apply to future purchases.

If you have any questions about our refund policy or need assistance with your subscription, please contact our support team. We are always happy to help.